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FAQ - Collections, Borrowings, Fines

1) HOW TO FIND THINGS IN THE LIBRARY?

RIT Kosovo (RIT Kosovo (A.U.K)) Library Orientation Map

Library Map

2) WHAT SHOULD I PRESENT TO A LIBRARY TECHNICIAN IN ORDER TO BORROW A LIBRARY MATERIAL(S)?

Current students, faculty, and staff should be using their RIT Kosovo (A.U.K) ID Cards in order to be liable to borrow any Library resource. In case you are loaning materials from the collection ONR ESERVE we will keep your ID until you return borrowed materials from that collection.

 

3) MY FRIEND ASKED IF HE CAN USE OUR LIBRARY MATERIALS. CAN S/HE?

RIT Kosovo (A.U.K) library is primarily opened to the RIT Kosovo (A.U.K) community users. However, we welcome other patrons, too. In order to borrow Library materials, none-RIT Kosovo (A.U.K) user must leave his/her valid personal ID during the time s/he has our collections’ items borrowed. Since we don’t charge the membership fee, this is how we are ensuring that materials will be returned.

 

4) I CANNOT FIND MATERIAL(S) I NEED?

If you are having difficulties locating material(s), please stop by the Library Circulation Desk for assistance. We can help you in locating the desired material or finding a library which has it for you.

 

5) HOW LONG CAN I BORROW A BOOK?

Materials in the collections: MAIN, WORLD BANK, SUMMER PROGRAM, NO FULLCALL NUMBER, KOSOVO/BALKAN you can borrow for 14 days from the loaning date. After that date, you should renew that particular item(s). You’ll get additional 14 days to keep the item if it was not put on hold by another user.

Books in collections ON RESERVE and REFERENCE are to be returned during the same day if not indicated differently on the book spine/cover. In few cases those book spins will indicate 2 or 3 or 7 days loaning period.

 

6) HOW CAN I RENEW THE LIBRARY MATERIAL(S)?

There are few options. Library materials can be renewed in person, via email, or by a self-renewal option. If renewing in person, you should come to the Circulation Desk and personally renew everything that is loaned out to you. You don’t have to bring those materials with you, since we have them registered under your RIT Kosovo (A.U.K). library account.

We do accept email and phone renewals, but if an email is not sent by 17h Monday to Friday library staff cannot guarantee to read the email during the same day. It is a user’s responsibility to give at least one or two days of time prior to the due date to ensure that his/hers request will be processed on time.

You can renew library materials on your own, too by signing in to your RIT Kosovo (A.U.K) library account: http://library.auk.org/cgi-bin/koha/opac-main.pl. The self-renewal option is available for all materials except those from collection ON RESERVE, and if you haven’t entered overdue for them.

 

7) WHEN DO I HAVE TO PAY A FINE?

If you have exceeded the borrowing period, so called due date, you are required to pay a fine as follows:

  • 0.50€ per day per item for the materials in collections: MAIN, KOSOVO/BALKAN, WORLD BANK, SUMMER PROGRAM, and
  • 10€ per day per item for the materials from the collections ON RESERVE.

8) HOW CAN I KNOW WHEN ARE MATERIAL(S) I BORROWED DUE?

You will receive an email reminding you that your check outs are soon to be due. In addition, when you enter the overdue period, you will receive an email again.

9) I LEARNED ABOUT THIS GREAT BOOK, CAN THE LIBRARY PURCHASE IT?

Yes, we accept user’s suggestions for the collection development. A title is reviewed by the Librarian and ranked in the wish list. When and if the title is purchased a Library user who proposed it will be notified by email.

 

10) I RECEIVED AN OVERDUE NOTIFICATION BY MISTAKE! HOW TO PROCEED?

From the day when you receive the email regarding overdue fine, you have 20 days to write to the library email This email address is being protected from spambots. You need JavaScript enabled to view it. and explain your case. After this period, we will consider the fine ratified.

Contact us

Irwin Metzger Memorial Library
RIT Kosovo (A.U.K)
Phone: +381(0)38 66 00 00
Fax: +381(0)38 608 024
email This email address is being protected from spambots. You need JavaScript enabled to view it.

Location

RIT/A.U.K. Main Building
Rr.Dr.Shpëtim Robaj p.n.
Republic of Kosovo

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