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Liza Marku, MSc

Liza Marku largeRIT KosovoTM (A.U.K) Faculty

Phone: +381 38 608 608

email lmarku[at]auk.org

Office hours:
By appointment 

Liza started teaching at RIT KosovoTM (A.U.K) in 2006, Management courses - Management and Processes II and III, she currently is teaching Principles of Marketing.

Liza has 13 years of experience in banking sector. Her expertise is related to Sales, Marketing, Product Development and Process Management.

She started her banking career in 2001 with American Bank of Kosovo/Raiffeisen Bank, as Regional Branch Manager in Peja and afterwards founded a new department at HQ level, Organization and Process Management Department, implementing Six Sigma, a process improvement methodology. During her tenure as a Six Sigma Leader, Liza managed different projects with the main focus on process improvements including the automation of a several key business processes, elimination of manual and repetitive work and creation of systems to increase efficiency and accuracy of key bank processes and management reports. She was also in charge of overall Bank’s Policies and Procedures from creation to their maintenance (including the approval and launching processes).

In 2007 she joined TEB Bank as Head or Retail and Product Development Department and was part of Senior Management team on establishing the Bank’s network branch by hiring and training a team of new bankers and developing and launching successful new innovative products.

Currently she is working with a USAID funded project, New Opportunities for Agriculture as Sales and Marketing/ Access to Finance Consultant, providing support and advice to agriculture sector in regards to marketing and market linkages. She facilitated launch of several new products (fresh F&V) in the local market and initiated some trial exports, contributed to better promotion and increased sales and consumer awareness for local produced berries, asparagus, bagged lettuce and saffron. At the same time Liza is engaged on creation of new financial products aiming easy access to finance dedicated to Agro Sector.

Liza holds a Master’s degree in Management, program “Managing Dynamic Organization” from Vaxjo University in Sweden and Bachelor’s degree in Management and Informatics from the University of Prishtina.






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