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Liza Marku, MSc

Liza Marku largeRIT Kosovo (A.U.K) Faculty

Phone: +381 38 608 608

email lmarku[at]auk.org

Office hours:
By appointment 

Liza started teaching at RIT Kosovo (A.U.K) in 2006. She began teaching Management courses - Management and Processes II and III. She is currently is teaching Principles of Marketing.

Liza has 13 years of experience in banking sector. Her expertise is related to Sales, Marketing, Product Development and Process Management.

She started her banking career in 2001 with American Bank of Kosovo/Raiffeisen Bank as the Regional Branch Manager in Peja. Afterwords, she founded a new department at the headquarters level titled Organization and Process Management Department and implemented Six Sigma, a process improvement methodology. During her tenure as a Six Sigma Leader, Liza managed a variety of projects focused on process improvements, including the automation of a several key business processes, the elimination of manual and repetitive work, the creation of systems to increase efficiency, and the accuracy of key bank processes and management reports. She was also in charge of overall Bank’s Policies and Procedures from creation to their maintenance (including the approval and launching processes).

In 2007, she joined TEB Bank as Head of the Retail and Product Development Department. Moreover, she was part of the Senior Management team on establishing the Bank’s network branch which included hiring and training a team of new bankers, as well as developing and launching successful new innovative products.

Currently, she is working with a USAID funded project: New Opportunities for Agriculture as Sales and Marketing/ Access to Finance Consultant. This project provides support and advice to agriculture sector regarding marketing and market linkages. She facilitated the launching of several new products (fresh F&V) in the local market. She initiated some trial exports with an eye to better promotion, increased sales and consumer awareness for local produced berries, asparagus, bagged lettuce and saffron. At the same time, Liza is engaged in the creation of new financial products in an effort to acquire easy access to finance dedicated to Agro Sector.

Liza holds a Master’s degree in Management, program “Managing Dynamic Organization” from Vaxjo University in Sweden and Bachelor’s degree in Management and Informatics from the University of Prishtina.






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